Nick Hess

Migrated GraphQL gateway composed of a monolith and multiple microservices to a Federated architecture resulting in a 100% reduction in schema incidents and empowering teams to make schema changes safely.
Led Self Service features project for members to change their orders without member support involvement, resulting in fewer calls to member support during holidays and other high-volume order times.
Developed a new frontend release process based upon the DORA framework, which cut lead time for changes by 50% and improved pipeline success rate by 10%.

Improved time-to-interactive speed of a legacy multi-page application by 30% when refactoring into a single-page application.
Collaborated with the design team to build a reusable component library in React, thus improving both engineering and design team efficiency.
Led effort to migrate the frontend React application to Typescript, resulting in 80% fewer bugs released to production.
Developed an interactive rental quiz for new users to guide them toward the property that would fit them best, leading to a 10% increase in conversion for partner properties across five college campuses.

Designed and launched a bespoke web experience showcasing the works of a 2-time academy award-winning director.
Partnered with three teams of developers and designers to create a new web presence for one of the top real estate firms in New York City.
Developed linting, testing, and project template standards for the 6-person technology team, resulting in 10% more projects that year.

Bachelors Of Science: Media & Information (Interactive media design concentration)

Experience